Communication and Behaviour that is Challenging Healthcare skills

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Description

Communication & Behaviour that is Challenging is part of our Healthcare Skills Module.

When you mark off course complete (below the course slides), quiz follows which requires 80% pass rate for certification.

  • Definitions
  • Who is affected?
  • Causes
  • Behavioural Symptoms
  • Psychological Symptoms
  • Catastrophic reactions
  • Trigger factors
  • Tips for coping