Conflict Management:

• Defining conflict
• Effects of conflict on work settings
• Types of conflict management styles (Thomas Killmann Questionnaire)
• Communication and Interpersonal skills
• Conflict resolution

Dignity at Work:

• Bullying
• Harassment
• Sexual Harassment
• Making and dealing with complaints

 

Risk Management and Clinical Audit:

• Definition of risk
• Levels of risk
• Assessment of Risk
• Policy development
• Clinical audit- Audit Cycle

Resilience

Managing challenging people

Returning to Work Interviews

Peer to Manager Journey
(Management Development Programme)

Leadership is practiced not so much in words as in attitude and in actions

Our Clients List


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Tel: 087 2646628

Email: info@kinsellaleadershipdevelopment.ie

Kinsella Leadership Development provide Management Services, Healthcare Training and Staff Training. Based in the southeast, we can travel nationally to provide these services on site as required.

© 2018 Kinsella Leadership Development

"Kathleen is a highly professional, knowledgeable and competent Trainer who delivers high quality training in the Healthcare Field at all levels on the NFQ. She adopts a student-centered  approach to her Teaching placing the student at the heart of the learning process.  Due to the nature of her training, students have received a positive learning experience which has influenced their studies and future careers."

Brendan Colclough

MD. Quantum Training, Malahide, Dublin